ISS
Halid Smajlovic is a highly experienced professional in workplace and customer experience management, currently serving as Senior Nordic Workplace Experience Manager at Ramboll since June 2023. With a strong background in customer experience design, Halid operates as a freelance consultant and owner of Smajlo since December 2019, focusing on integrating customer-centric strategies into business operations. Halid's experience also includes roles as a guest lecturer at Zealand - Sjællands Erhvervsakademi, project manager at VisitSydsjælland-Møn A/S, product expert at Mercedes-Benz, and assistant customer experience manager at Tivoli. Academic credentials include a Master's degree in Service Systems Design from Aalborg University and extensive education in leisure management and business.
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ISS
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The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world’s leading facility services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.9 billion in 2017 and ISS has close to 500,000 employees and activities in more than 77 countries across Europe, Asia, North America, Latin America and Pacific, serving thousands of both public and private sector customers.