Halid Smajlovic

Halid Smajlovic is a highly experienced professional in workplace and customer experience management, currently serving as Senior Nordic Workplace Experience Manager at Ramboll since June 2023. With a strong background in customer experience design, Halid operates as a freelance consultant and owner of Smajlo since December 2019, focusing on integrating customer-centric strategies into business operations. Halid's experience also includes roles as a guest lecturer at Zealand - Sjællands Erhvervsakademi, project manager at VisitSydsjælland-Møn A/S, product expert at Mercedes-Benz, and assistant customer experience manager at Tivoli. Academic credentials include a Master's degree in Service Systems Design from Aalborg University and extensive education in leisure management and business.