Ilse Clais is a seasoned professional with extensive experience in business solutions and facility management. Currently serving as Senior Manager Business Solutions at ISS A/S since February 2013, Ilse specializes in Facility Management applications. Previous roles include Global Data Governance lead and Group Business Solution Manager at Johnson Controls from January 2002 to February 2013, where responsibilities encompassed the implementation of FM platforms, business requirements analysis, and managing facility operations at both the European Headquarters and the Belgian Branch. Ilse also has a background in managing call centers and alarm monitoring centers. Educational qualifications include a PRINCE2 Foundation and Practitioner certification in Project Management from Firebrand Training and a Bachelor’s degree in Business Translation and Office Management from Katholieke Hogeschool Mechelen.
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