Susanna Fernandes

Susanna Fernandes is an experienced professional in operations and facilities management, currently serving as the Head of Tech Centre Operations - Global IT, Digitalisation & Services at ISS A/S since January 2023. Prior to this role, Susanna held various positions at ISS Facility Services UK from October 2009 to December 2022, including PMO Business Partner, Operations Director for Financial Services & Retail, National Retail Manager for O2 Telefonica, Account Manager for adidas, and UK Operations Manager for DXC/CBRE. Susanna also worked as an Area Facilities Manager for Hewlett Packard, where responsibilities included delivering integrated facilities management across multiple sites in the Midlands and North West. Earlier experience includes serving as Facilities Coordinator for Carillion and Alfred McAlpine. Susanna holds a degree in Business & Tourism Management from the University of Hertfordshire.