Glenn Jones

Glenn Jones has extensive experience in the automotive service industry, currently serving as National Service Business Manager at Isuzu Australia Limited since October 2018. Prior to this role, Glenn held multiple senior management positions at Fiat Chrysler Automobiles (FCA) Australia from September 2011 to October 2018, including Senior Manager for Technical Service and Frontline Aftersales, where responsibilities included leadership of warranty, technical, and training teams, while managing substantial operational budgets and developing strategic business plans. Earlier experience with Chrysler Australia involved roles as Technical Trainer and District Service Manager, focusing on training program development and improving dealership performance and compliance. Glenn's career demonstrates a strong expertise in aftersales management, training, and service operations within the automotive sector.