Sheikh Farjaid is an experienced professional in technical support and customer success, with a strong background in leading teams and providing advanced technical assistance. With a career that began at Ganjean as a Customer Success Lead, Sheikh transitioned to various roles including Lead Operations-Technical Support at Concentrix and Microsoft Business Technical Advisor at Sherweb, specializing in Microsoft 365 products and Azure support. Currently serving as a Senior System Administrator at IT BY DESIGN, Sheikh holds a BCA in Computer Software and Media Applications from Chandigarh Group Of Colleges, demonstrating expertise in troubleshooting Windows operating systems and delivering exceptional customer service.
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