Omkar Shinde

Premium Customer Support - L2 at IT Glue

Omkar Shinde is a professional in the IT industry with experience in providing technical support for various companies. With a background in Computer Information Systems and Information Technology, Omkar has held roles such as Premium Customer Support - L2 at IT Glue, Technical Support Engineer at Coleman Technologies Inc., and Junior Technical Analyst at Myriad Information Technology Solutions Inc. Omkar's skills include impeccable customer service, organization, critical thinking, and the ability to efficiently manage time and tasks. Familiar with IT support for Windows OS, Linux, and networking, Omkar excels in handling support via telephone, remote meeting, and email, as well as documenting standard operation procedures.

Links

Timeline

  • Premium Customer Support - L2

    January, 2024 - present

  • Technical Support Engineer

    October, 2022