Sabrina Pacioni

Sabrina Pacioni has extensive experience in the airline and travel sectors, currently serving as Project Lead Customer Service Integration and Customer Operations Outsourcing Manager at ITA Airways since April 2022. Prior to this role, Sabrina worked at Alitalia Società Aerea Italiana S.p.A. for nearly nine years, where positions included Operations Manager and Call Center Supervisor. Sabrina's career began in the travel industry with roles at AirOne, including Call Center Agent, and spans back to 1991 with another travel agency. Sabrina holds a diploma from Istituto Tecnico Turismo with a focus on foreign languages, legislation, and tourism economics.