ITAM FORUM
James Burson is a seasoned professional with extensive experience in IT Asset Management (ITAM) and ServiceNow practices. Currently serving as the Senior Director and ServiceNow Practice Lead at Jade Global since May 2024, James also holds the role of ITAM Forum Ambassador and Member since January 2022. Prior to this, James worked at ITS Partners, where roles included Practice Director for ITAM/EAM and OT, and led significant projects at NEON as the SACM & ServiceNow Group Lead. James's experience spans leadership positions at Nordstrom, NICE_Ltd., ProBuild Holdings, and National CineMedia, showcasing a strong background in IT management, team leadership, and operational improvements. James earned an MBA from Regis University and a Bachelor of Arts in Technical Journalism from Colorado State University.
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ITAM FORUM
Founded in 2020, the ITAM Forum is a not-for-profit trade body run by ITAM professionals for ITAM professionals. It has two specific objectives: - To create - and be a caretaker of - the new ISO/IEC 19770-1 organisational certification program so organisations can demonstrate the quality of their ITAM practices; and - To educate and evangelise to encourage more companies to do ITAM, with a focus on business value, and to attract new professionals into the industry. To find out more, visit www.itamf.org.