Sarah K. is an experienced operations and technical manager with a proven track record in various leadership roles across multiple organizations. Currently, Sarah serves as Head of Operations at ITAS - Sage Software Specialists, overseeing customer support and technical implementation teams since May 2018. Prior to this, an interim position as Operations Manager at Chetwood Financial Limited involved setting up operational functions for a startup bank. Sarah's extensive background at MBNA includes roles such as AVP Operations Manager and AVP Retail & Payments Strategy Manager, where responsibilities encompassed managing customer communications, developing statutory documents, leading teams, and executing strategies to enhance retail growth. With significant expertise in project management, strategy development, and performance analysis, Sarah has consistently contributed to operational success and efficiency throughout a career spanning over two decades.
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