Leticia Santos

Leticia Santos is a skilled professional in fraud prevention and project management with extensive experience in the financial and technology sectors. Currently serving as an Analista de Prevenção a Fraudes at Itaú Unibanco since February 2021, Leticia has developed and managed various operational indicators, created functional specifications, and overseen project delivery and compliance. Prior roles at Conductor Tecnologia em Meios de Pagamento involved process analysis, project management using Scrum, and fraud prevention, contributing to a solid foundation in both operational oversight and technological applications. Academic qualifications include a degree in Tecnólogo Gestão de Tecnologia da Informação from Estácio, set to be completed in October 2024, and earlier studies at Centro Universitário Ítalo Brasileiro.