Renato Damaso

Renato Damaso is an experienced professional in customer service and operations management, currently serving as Coordenador de Atendimento - Negócios Imobiliários at Itaú Unibanco since January 2023. Prior roles include Coordinador de atendimento ao cliente at Queima Diária and Coordenador de Operações at QuintoAndar. Renato has a background in enhancing customer experience, having worked as Customer Experience Leader at Gupy and Gerente de SAC at Wappa Táxi, where strategies for efficient communication and customer satisfaction were implemented. Earlier experience includes managerial positions at SC Serviços ao Consumidor and American Assist Brasil, focusing on service optimization and project management. Renato's educational credentials include a Pós Graduação in Gestão de Pessoas from Centro Universitário Ibero-Americano and a degree from Universidade Nove de Julho.