Saibal Dasgupta

Saibal Dasgupta has over 16 years of experience in IT operations and service delivery, currently serving as Senior Manager IT Operations and Service Delivery at ITC Infotech since 2007. Responsibilities include overseeing end-to-end IT service delivery for multiple factory units and corporate offices, supporting over 2000 users. Saibal has also held roles in IT Security Management, IT Compliance Management, and infrastructure management. Prior experience includes a position at IBM as a team member in IT operations. Educational qualifications include a Bachelor of Commerce from St. Xavier's College, Kolkata, and various certifications in Information Security Management, IT Service Management, and Microsoft Systems Administration.