Itel
Shantol Appleton is an accomplished professional with extensive experience in operations and data analysis. Currently serving as Operations Manager at itelCX since April 2019, Shantol has previously held roles such as Sales Operations Supervisor and Sales Service Representative within the same company. Prior experience includes working as a Reporting Analyst and Junior Analyst at Kiwanja LTD, where responsibilities included database management, data analysis, and quality assurance. Shantol completed education at Herbert Morrison Technical High from 2004 to 2009 and attended Kenilworth in 2011.
Itel
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Itel is an award-winning international customer experience partner with on-premise and work-at-home operations across the Caribbean, Latin America, U.S., and Canada. itel's geo-diverse delivery platform and customized solutions provide the flexibility and responsiveness clients need to manage CX effectively in the new economy.