Anne Nyseter Perez

Engagement Manager at Itera

Anne Nyseter Perez has a diverse work experience spanning various roles and industries.

Anne Nyseter started their career as a Teamleader CRM at Paintbox/talk2me, where they oversaw call center activities and managed a team of 14 sales representatives. Anne Nyseter later worked as a Recruitment Manager at Centerpoint before moving on to Finn Solvang as a Project Coordinator for signage and decor.

Anne then transitioned into the printing industry, working as a Project Manager for digital printing at AIT Oslo AS. Anne Nyseter later joined Bisnode Norge as a CRM Project Manager, where they specialized in customer relationship management and 1:1 communication.

In 2010, they joined Itera - MAKE A DIFFERENCE, starting as a Project Advisor for communication and IT projects. Anne Nyseter worked closely with cross-functional teams and managed projects from ideation to execution. Anne Nyseter then moved on to Tenk Byrå as a Senior Project Manager at a leading advertising agency, where they executed digital projects for various clients and managed marketing and production activities.

Anne also worked as a Contributor for the media company Mediehuset OPP, delivering content for the "Skråblikk" column.

Returning to Itera, Anne held several positions, including Head of Managed Cloud Services (interim leader), Team leader Application Lifecycle Management, Manager Servicedesk, and Head of Customer Success. In these roles, they were responsible for overseeing customer satisfaction, managing teams, and ensuring high-quality service delivery. Additionally, they served as a Board Observer and a Board Member during their tenure at Itera.

Outside of Itera, Anne served as a Mediator at Asker og Bærum Tingrett and held the role of Verneombud at Itera.

Throughout their career, Anne has demonstrated a combination of technical expertise, leadership skills, and strong communication abilities to effectively collaborate with clients and teams.

Anne Nyseter Perez has a diverse education history. Anne Nyseter attended Norges Markedshøyskole in Oslo from 2000 to 2001, where they studied Grunnfag markedsøkonomi. Prior to that, they attended Brundalen videregående skole in Trondheim from 1994 to 1995, where they obtained a Legesekretær degree in the VKII Kontor- og medisinteknisk linje. Anne also attended Tingvoll videregåande skule from 1990 to 1992, focusing on Allmennfag with a specialization in språklinje/biology. Anne Nyseter'seducation journey began at Oppdal videregående skole from 1988 to 1990, where they pursued Allmennfag with a specialization in språklinje. In addition to their formal education, Anne has achieved several certifications, including ITIL 4 Foundation from Glasspaper in October 2021, Certified Scrum Product Owner from Scrum Alliance in March 2021, and Prince 2 Foundation from Glasspaper in July 2018. Anne Nyseter has also obtained a certificate in Devops Fundamentals, although the specifics of this certification, including the institution and obtaining dates, are not provided.

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Peers

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Timeline

  • Engagement Manager

    November, 2022 - present

  • Head Of Customer Success

    January, 2022

  • Manager Servicedesk

    October, 2021

  • Head Of Managed Cloud Services Interimleder

    January, 2021

  • Styremedlem

    June, 2020

  • Verneombud

    September, 2018

  • Observer Of The Board

    June, 2018

  • Teamleder Application Lifecycle Management

    March, 2018

  • Prosjektrådgiver Kommunikasjon Og IT

    November, 2010