Shanae Williams is an experienced professional in technical support and customer solutions, currently serving as the Manager of Technical Support at Iterable since March 2021, following roles as a Senior Technical Support Specialist and Technical Support Specialist within the same company. Prior to Iterable, Shanae worked at AWeber as a Customer Solutions Specialist from April 2018 to March 2021. Shanae's career began at CB2, where from January 2015 to January 2020, duties included greeting customers, building relationships, and assisting them in finding suitable furniture options based on individual needs and preferences.
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