Astrid Krüger

Astrid Krüger has extensive work experience spanning over several roles and industries. Their most recent position was as the Delivery Portfolio Director Lead / Abteilungsleiter / Großprojektleitung at ITERGO, starting in February 2023. Prior to that, they worked as a Senior Solution Sales Executive - Customer Workflows at ServiceNow from April 2022 to February 2023. Astrid also held senior positions at Huawei Technologies, including Senior Online Service Manager from October 2021 to April 2022 and Online Service Manager from February 2019 to April 2022. Astrid also served as Hauptabteilungsleiterin at AMEVIDA SE from April 2018 to January 2019 and as Call Center Manager (CCM) at Teleperformance Germany S. à r. l. & Co. KG from September 2016 to April 2018. Furthermore, they have experience with Vodafone, AOL, SNT Deutschland AG, Clientlogic, and Sykes Enterprises, Incorporated in various roles ranging from Projekt manager to Partnermanager and Projektmanager Outsourcing. Their career spans from 1998 to the present day, showcasing their adaptability and extensive knowledge in different areas of expertise.

Astrid Krüger obtained their Diplom-Ökonomin degree in Wirtschaftswissenschaften from Ruhr University Bochum, which they completed from 1992 to 1998. In addition to their degree, they have obtained various certifications including ValueSelling Certification from Visualize - Inc in 2022, Certified COPC CX Implementation Leader and Certified COPC Implementation Leader from COPC Inc. in 2022 and 2020 respectively, COPC certified implementation Leader - Vendor Management from COPC Inc. in 2021, COPC Registered Coordinator from COPC Inc., and Diplom Wirtschaftswissenschaften from Ruhr-Universität Bochum. Astrid also has a Six Sigma Green Belt certification.