Betsabé G.

Betsabé G. is an accomplished Engineering Manager at ITJuana since January 2022, specializing in App Compatibility for medical devices. Previously, from July 2016 to December 2021, Betsabé served as a Contact Center Developer at Thermo Fisher Scientific, focusing on the design and support of contact center strategies while also managing technical projects. Prior experience includes a role as a Specialist in Engineering Projects at Telefonica, where strategic planning and engineering design for new contact center initiatives were central responsibilities. Betsabé's earlier positions also include work at Teledinamica de Mexico, providing engineering support for Avaya platforms, and volunteering at Careforce, where efforts were directed toward moral education in schools. Betsabé holds a Master of Business Administration focused on Technology Management from Universidad Nebrija and a degree in Communications and Electronics Engineering from Instituto Politécnico Nacional.