ITL World™
Laila Karim is a seasoned professional with extensive experience in the aviation and hospitality industries. Currently serving as Business Development Manager at ITL World™ since November 2020, Laila previously spent 20 years at Emirates, advancing from Cabin Crew to In-Flight Purser, where responsibilities included leading a team of over 25 cabin crew members, ensuring safety and service excellence, and managing compliance with operational standards. Earlier experience includes serving as a Premium Class & Royal Fleet Flight Attendant at Saudi Arabian Airlines and as a Guest Relations Executive at Hotel Central Park in India, where Laila developed strong customer service and relationship management skills.
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ITL World™
ITL World is a leading award winning Travel Management Company with fully owned and operating offices across the GCC, India & Far East. ITL World has also consecutively been rated as the 5th most powerful Travel Management Company in the Middle East amongst several other industry recognitions. ITL World’s strategic partnership with award winning Global Travel Conglomerate - CTM - spans across the Middle East & India. With its 5 prominent sub-brands - ‘ITL World Elite’ (exclusive bespoke travel for HNI’s and Royalty), ‘MiceMinds’ (catering to the Meetings, Incentives, Conferences and Events/Exhibitions), ‘Arabian Experience’ (a fully-fledged Destination Management Company), ‘Tripmakers’ (a state of the art B2B portal & destination management company in UK and the Far-East) and ‘EduVoyage’ (enriching Education with Travel), ITL World offers a comprehensive portfolio of travel related products and services to diverse realms/industries. Awarded: Superbrands : 2017 - 2023 MALT Excellence Award : 2019 - 2023 Dubai's Leading Travel Agency : 2016 Kuwait’s Leading Travel Agency : 2022 - 2023 Officially Appointed Sales Agent of MATCH Hospitality for the sale of the FIFA World Cup Qatar 2022™ Official Hospitality Programme.