ITnow
Alba Alarcón Florit has extensive experience in the IT sector, currently serving as an IT Process Engineer at ITnow since November 2011, where responsibilities include creating a Process Engineering team to improve end-to-end delivery processes using automation, RPA, Machine Learning, and AI. Alba has also held roles as IT Operations Manager and IT Project Manager at ITnow, overseeing IT operations, change management, and data analysis for service KPIs. In addition to ITnow, Alba is a Lecturer in Project Management for the Master's program in Strategic Design, Innovation, and Entrepreneurship at IED Istituto Europeo di Design since February 2023. Previous experience includes a teaching role at Epsilon Formación S.L. and an internship at SILK, and education was completed with a degree in Telecommunications Engineering from Universitat Politècnica de Catalunya.
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ITnow
ITnow is a joint venture between 'la Caixa' and Kyndryl that provides IT Infrastructure Services to 'la Caixa' group. Formed in January 2012, it was re-branded ITnow in May 2012. The company specialties include data center, mainframe, midrange systems, customer platform, telecommunications, printing, and all the necessary infrastructure to provide efficient services to CaixaBank and other companies of 'la Caixa' group.