Andres Labrador Vicente

Andres Labrador Vicente is an experienced SAP Service Manager currently associated with ITnow since April 2020. Prior to this role, Andres served as SAP Service Manager at Metrica Consulting, S.L. from September 2017 to April 2020. Andres has a robust background in service management, having held positions at Claranet from January 2013 to August 2017, where responsibilities included managing large clients and ensuring compliance with service commitments and SLAs. At NEXICA, from December 2010 to January 2013, Andres focused on managing high-profile clients, coordinating teams during service anomalies, and maintaining service level agreements. Additionally, service management roles at Entel IT Consulting and Telefonica Soluciones from June 2006 to December 2010 involved overseeing service delivery and project coordination. Andres is an alumnus of Universidad de Alcalá.