Juan Carlos Palacios

Juan Carlos Palacios is an experienced System Administrator currently working at ITnow since September 2018, where responsibilities include the installation and supervision of new environments for CAIXA BANK partners and managing UNIX system projects to ensure high availability services. Prior experience includes a role as Coordinador de infraestructura at NovoPayment from August 2014 to July 2018, where Juan Carlos achieved a 99.94% compliance with SLAs by implementing new Middleware technologies and improving server performance through monitoring tools like Zabbix and Cacti. Educational achievements include an Electronic Engineering degree from Universidad Nueva Esparta and multiple certifications in production engineering, technology management, and telecommunications.