Mongezi Kenneth Bovula

IT Support Engineer

Mongezi Kenneth Bovula is an IT Support Engineer currently employed at ITR Technology (ManageEngine South Africa) since January 2025. Previously, Mongezi worked as a 2nd Line Support Engineer at Gijima from September 2019 to January 2025, where responsibilities included managing technical support incidents and personal call queues. Earlier roles include CIC Support Engineer at T-Systems South Africa, IT Field Technician at Bluetek Computers, and Service Desk Analyst at Pink Elephant, where Mongezi provided service and technical support to IT users. Mongezi's career began as an IT Helpdesk Administrator at Rand Mutual - RMA, followed by a position as a Software Development Intern at Adapt IT Holdings. Mongezi holds a Diploma in Information Technology and completed high school with a focus on Mathematics, Physical Science, and Biology.

Location

Johannesburg, South Africa

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