ITRM is a privately owned IT Managed Services Provider, recognised within the MSPmentor 501 Global Edition – Worldwide Company Rankings 2017 and 2018 as a leading provider within the UK.

Formed in 1999, we take a dynamic approach to delivering the best possible service to our customers. Our objective from the outset has been to build strong relationships with clients based upon honesty and diligence. Our solutions will both support and transform your business.

IT Support and Consultancy
By taking the time to understand the needs of your business we are able to provide bespoke IT managed services and consultancy projects tailored to your requirements and budget. We utilise industry leading technologies to ensure our services are delivered to the highest standards.

Voice and Data
A full range of Internet and telephony services are available to suit your business needs. We offer impartial, unbiased advice on all aspects of business communications, specialising in reducing operational spend and delivering the right solution.

Network Cabling
We offer comprehensive design and installation services for both copper and fibre optic infrastructure. From small office networks to large multi-site implementations, our technical designers and engineers have the knowledge and experience to maximise the performance of your cabling infrastructure.

Web Design and Development
We specialise in providing high quality custom web and intranet software solutions, along with search engine optimisation, allowing you to maximise your presence on the web. We also provide logo and print design, allowing you to give your organisation a unique identity.

IT Services

Telecommunications

Web Development

ITRM Ltd

ITRM Ltd's headquarters in Sidcup, United Kingdom

Dave White

Andrew Holt

Louis Collis

John Redfern

Mike Castle

The Technical Support Team at ITRM Ltd is dedicated to providing comprehensive assistance to clients by diagnosing and resolving IT-related issues across various service levels. From initial troubleshooting performed by 1st Line Support Analysts to advanced technical solutions handled by 3rd Line Support Analysts and Senior Implementation Engineers, the team ensures seamless operation of IT systems and outstanding client support. Their expertise not only enhances user experience but also contributes to the overall reliability and efficiency of the company's IT managed services.

Technical Support Team

The Sales and Customer Relations Team at ITRM Ltd is responsible for nurturing client relationships and driving sales growth. They ensure exceptional service delivery by understanding client needs, providing tailored IT solutions, and offering ongoing support. This team plays a vital role in fostering trust and collaboration, helping to identify new business opportunities while enhancing customer satisfaction and retention through proactive communication and engagement.

ITRM Ltd

Org chart

Teams

Technical Support Team

Sales and Customer Relations Team

Offices

ITRM Ltd

Org chart

Teams

Technical Support Team

Sales and Customer Relations Team

Offices

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