Alex Cox has extensive experience in technical support and healthcare-related roles. Currently, as a 2nd Line Technical Support Analyst at ITRM Ltd since July 2022, responsibilities include providing tailored technology and advisory services. Prior experience includes roles such as Medical Lab Assistant at Queen Elizabeth's Hospital and Business Support Administrator at Your Medical Services, where focus was on optimizing hospital operations. Additional positions include Trainee Recruitment Consultant at Cromwell Medical Staffing and Call Center Agent with the NHS. Educational background includes an ICT degree from North Kent College and GCSEs from Hurstmere School For Boys.
ITRM Ltd
ITRM is a privately owned IT Managed Services Provider, recognised within the MSPmentor 501 Global Edition – Worldwide Company Rankings 2017 and 2018 as a leading provider within the UK. Formed in 1999, we take a dynamic approach to delivering the best possible service to our customers. Our objective from the outset has been to build strong relationships with clients based upon honesty and diligence. Our solutions will both support and transform your business. IT Support and Consultancy By taking the time to understand the needs of your business we are able to provide bespoke IT managed services and consultancy projects tailored to your requirements and budget. We utilise industry leading technologies to ensure our services are delivered to the highest standards. Voice and Data A full range of Internet and telephony services are available to suit your business needs. We offer impartial, unbiased advice on all aspects of business communications, specialising in reducing operational spend and delivering the right solution. Network Cabling We offer comprehensive design and installation services for both copper and fibre optic infrastructure. From small office networks to large multi-site implementations, our technical designers and engineers have the knowledge and experience to maximise the performance of your cabling infrastructure. Web Design and Development We specialise in providing high quality custom web and intranet software solutions, along with search engine optimisation, allowing you to maximise your presence on the web. We also provide logo and print design, allowing you to give your organisation a unique identity.