ITRM Ltd
Bradley Bird is an experienced IT professional currently serving as a 1st Line Support Engineer at ITRM Ltd since May 2021. Prior to this role, Bradley held positions as a Technical Support Engineer at computer services from September 2016 to February 2021, where responsibilities included managing helpdesk staff and delivering weekly meetings. Bradley's earlier experience includes roles as a 1st Line Technical Support Engineer and Junior Support Engineer at TCS Computer Services Limited, along with an IT Technical Apprentice position at Shootershill Post 16 campus, where diagnostic and repair skills were developed. Additionally, Bradley has experience in customer service from roles at Curry’s and PC World and Tech One Toyota Specialists, as well as general maintenance work during a brief stint at KIER Management Services LTD. Educational qualifications include a B-Tec in IT and Communications from Bromley College and a Microsoft Technology Associate (MTA) certification in SQL Server Administration from QA Training.
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ITRM Ltd
ITRM is a privately owned IT Managed Services Provider, recognised within the MSPmentor 501 Global Edition – Worldwide Company Rankings 2017 and 2018 as a leading provider within the UK. Formed in 1999, we take a dynamic approach to delivering the best possible service to our customers. Our objective from the outset has been to build strong relationships with clients based upon honesty and diligence. Our solutions will both support and transform your business. IT Support and Consultancy By taking the time to understand the needs of your business we are able to provide bespoke IT managed services and consultancy projects tailored to your requirements and budget. We utilise industry leading technologies to ensure our services are delivered to the highest standards. Voice and Data A full range of Internet and telephony services are available to suit your business needs. We offer impartial, unbiased advice on all aspects of business communications, specialising in reducing operational spend and delivering the right solution. Network Cabling We offer comprehensive design and installation services for both copper and fibre optic infrastructure. From small office networks to large multi-site implementations, our technical designers and engineers have the knowledge and experience to maximise the performance of your cabling infrastructure. Web Design and Development We specialise in providing high quality custom web and intranet software solutions, along with search engine optimisation, allowing you to maximise your presence on the web. We also provide logo and print design, allowing you to give your organisation a unique identity.