Shawn Kay is an experienced Account Manager and Relationship Manager at iTrustCapital since February 2024, previously serving as a Settlement Officer at TaxRise. With a strong background in customer service and hospitality, Shawn has been a Server at Waldorf Astoria Monarch Beach Resort & Club since March 2019, delivering exceptional service to a high volume of guests. An internship at Rallio in 2019 involved generating leads through calls and emails while consistently meeting appointment quotas. Prior experience includes working as a Mail Carrier for the United States Postal Service, where Shawn developed a focus on customer service and operational efficiency. Shawn holds a Bachelor's degree in Marketing, Business, and Management from Cal State Fullerton, earned in May 2022.
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