iTSM Group
Amir Rahimi is an experienced technical consultant currently serving as a Senior Technical Consultant at iTSM Group since August 2021, following a role as a Technical Consultant. Prior to this, Amir worked at Accenture from September 2019 to August 2021 as a Cloud Migration & Imp Delivery Associate. Amir holds a Bachelor’s degree in Informatik from Technische Universität Dresden, completed between 2015 and 2019.
iTSM Group
The iTSM Group consists of iTSM Consulting GmbH, founded in 2000, as the parent company, and its wholly-owned subsidiaries iTSM-Solutions GmbH, iTSM Trusted Quality GmbH, Trusted Quality GmbH in Austria, Softpoint Trusted Quality GmbH in Austria, Trusted Quality Switzerland GmbH, Trusted-Quality-srl in Romania, Trusted Quality B.V. in the Netherlands and Pragmatix GmbH. All units of the iTSM Group master the essential impact dimensions of digitization and bundle them into a holistic positive service experience in order to increase customer satisfaction, enable differentiation in the service experience and optimize service costs. iTSM Consulting GmbH is headquartered in Bodenheim near Frankfurt am Main. The iTSM Group guarantees the complete mastery of all requirements related to the provision and management of services and service processes in your company. iTSM stands for an Inspiring and Tailored Service Mastery.