itSMF USA
Julie M Louis-Benaglio, PMP, DPSM, is a seasoned professional with extensive experience at Hewlett Packard Enterprise (HPE) since 1979, where Julie M held multiple roles as Account Support Manager, delivering consulting, training, and technical support. With expertise in project management and customer relations, Julie has proficiency in various HPE proprietary and Open Operating Systems. In addition to their role at HPE, Julie has been involved with the Project Management Institute since September 2015 and holds the ITIL V3 Expert designation from itSMF USA since 2007. Julie's educational background includes a Bachelor of Science in Engineering with a focus on Computer Science from Michigan State University.
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itSMF USA
itSMF USA is a volunteer-led, vendor-neutral community dedicated to the promotion, adoption, and advancement of service management best practices and standards that help your organization run more effectively and efficiently to deliver bottom-line results.