Lisa Rowe is an accomplished ITSM Sales Engineer at Network Consulting Services, Inc (NCSi) since July 2016, with extensive experience in IT service management and consulting. In addition to the current role, Lisa serves as a volunteer with itSMF USA, collaborating with notable professionals such as Chris Dancy and Jules Montgomery. Previous positions include Presales and Consulting Manager at FireScope/Pangea Systems US, Senior Systems Engineer at En Pointe Technologies, and Practice Leader at OwlPoint, LLC, focusing on sustainability and service management consulting. Lisa has also held roles as Technical Account Manager at Axios Systems and ITSM Team Lead at Northrop Grumman Corporation, where responsibilities included managing customer relationships and leading service support initiatives. Early career experiences include Technical Support roles at EDS Group and Qwest Communications. Educational background includes studies at Tarrant County College and UCLA.
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itSMF USA
itSMF USA is a volunteer-led, vendor-neutral community dedicated to the promotion, adoption, and advancement of service management best practices and standards that help your organization run more effectively and efficiently to deliver bottom-line results.