Amany Zakaria

Business Delivery Manager at ITSS

Amany Zakaria's work experience begins in 2013 at Banque du Caire, where they held various roles including Customer Service Representative - IT Administrator, Product Owner, and Senior Business Analyst. Amany then joined ITSS in 2020, where they worked as a Lead Business Architect, Business Head, and is currently serving as a Business Delivery Manager.

Amany Zakaria obtained a Bachelor's degree in the field of commerce from Cairo University, where they were part of the English section. In addition to their degree, Amany pursued various certifications in different areas such as Anti-Money Laundry, Business Model Canvas and Value Proposition, Business Process Outsourcing, Counterfeiting and Forgery, Customer Service and Sales, FATCA, Foundation Program, Huthwaite SPIN selling, Marketing and Advertising, Retail Loans, Teller and Cheques Processes, and Training of Trainers. The institutions from which they obtained these certifications include the Egyptian Banking Institute, LOGIC Training & HR Development, and Banque du Caire. The specific months and years when they obtained these certifications are not mentioned.

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Timeline

  • Business Delivery Manager

    December, 2022 - present

  • Business Head

    August, 2021

  • Lead Business Architect

    July, 2020