Ian Pinkett currently serves as Customer Service Manager at ITT Inc., a position held since August 2024. Prior to this role, Ian was the Director of the Call Center at Sheppard Pratt from July 2023 to August 2024, where responsibilities included managing three teams to ensure a client-centered focus in responding to community and hospital inquiries. Previous experience includes serving as Senior Manager of Customer Service, Technical Service, and Order Processing at ATCC and Manager of Strategic Accounts and Business Integration at Becton Dickinson. Ian's career also features a role as HR Shared Services Manager at Johns Hopkins University. Academically, Ian holds a Master of Business Administration in Management from Loyola University Maryland and a Bachelor of Science in Business Administration with concentrations in Management and Marketing from Northeastern University.
This person is not in any teams
This person is not in any offices