Rita Gimenes

Rita Gimenes has extensive experience in customer experience and relationship management, currently serving as the Head of Customer Experience at Ituran Brasil since July 2008. Rita's career includes various roles at Ituran Brasil, such as Gerente de Relacionamento, Supervisor de Relacionamento, Project Leader, and Consultora de Atendimento ao Cliente. Prior experience includes a position as Consultora de Relacionamento at TMKT and as Consultora de Suporte at Atento. Rita's educational background includes a Bachelor's degree in Administration and Business from Centro Universitário Ítalo Brasileiro, an Executive MBA in Project Management from Instituto Nacional de Educação e Extensão, and additional certifications in Customer Experience and Management.