Imre Szegedi

Imre Szegedi has extensive experience in problem management, business analysis, and service delivery across multiple roles. At Avis Budget Group EMEA, Imre led the problem management team, operationalizing processes related to problem and availability management while ensuring compliance and driving incident recovery efforts. Since joining BT, Imre has taken on roles including Agile Business Analysis Specialist, driving solutions to business problems, and Continual Service Improvement Lead, overseeing service improvement initiatives for major financial clients. Current responsibilities at ITware involve working as a Business Analyst for Magyar Telekom. Previous experience includes project management at Lexmark International Technology Hungary Ltd. and service delivery management at IBM, where Imre focused on customer relationships, service performance, and continuous improvement efforts.