Camila Oliveira do Nascimento

Camila Oliveira do Nascimento is an experienced professional in customer support and technical assistance, currently working as a Junior Customer Support Analyst at iugu since June 2023. With extensive experience in various customer support roles across different companies, Camila has provided assistance via ticketing systems and direct communication channels, addressing user inquiries and troubleshooting incidents. Previous positions include roles at Frete Rápido, Mercado Livre, and Akna, among others, where responsibilities encompassed technical support and user guidance. Camila also operated a freelance business offering IT and digital marketing services. Educational qualifications include a Technologist degree in Information Technology from FATEC - Jundiaí, a postgraduate degree in Information Security from Estácio, and ongoing professional training in Ruby on Rails at OneBitCode.