Dave Call

Dave Call has a diverse work experience in the technology industry. Dave started their career as a Senior Technical Writer at Niche Associates in 1998, where they developed training materials and product documentation for companies such as Intel, Novell, LANDesk, and Trend Micro. Dave also provided train-the-trainer training for Intel network certification programs.

In 2001, Dave joined Enterasys Networks as a Senior Technical Writer before moving to EmeregeCore Networks in 2002 for a brief period in the same role. Dave then joined Wavelink Corporation, where they held various positions. As the Senior Technical Writer, they developed product documentation for a suite of software products in the Wireless Mobility space. Later, as the Manager of Quality Assurance, they oversaw test design and testing schedules for the release of Wavelink's flagship product. Finally, they served as the Director of Customer Service, where they managed a team of support representatives and worked with large retailers and shipping companies to resolve product issues and optimize Wavelink products.

In 2012, Dave joined Niche Associates again, this time as a Content Developer. Dave developed content for high-profile corporations and agencies like HP and National Park Service, focusing on enterprise networking and technical training.

Dave then joined Summit Materials in 2013 as an IT Specialist, responsible for general IT help desk support and systems administration. Dave also developed IT-related content and documentation.

Finally, in the same year, Dave moved to Ivanti as a Technical Support Manager. In this role, they were the primary escalation point for customer-related support and product issues. Dave managed a team and was responsible for team performance and management.

Overall, Dave has a strong background in technical writing, content development, quality assurance, customer service, and technical support, with a focus on enterprise networking and wireless mobility solutions.

Dave Call attended Weber State University from 1992 to 1998, where they pursued a Bachelor of Science (BS) degree in English. In addition to their studies at the university, Dave also completed a Certificate of Completion in Microsoft Network (MCSE) from Certified Careers Institute from 1997 to 1998.