Dov Mor has several years of experience in customer success and account management. Dov currently works as a Customer Success Manager at Ivanti, a position they have held since 2023. Prior to this, Dov worked as a Customer Success Manager at Sisense from 2022 to 2023. In this role, they were responsible for the full lifecycle strategic customer success account management, achieving a retention rate of 98% and an NRR of 120%. From 2020 to 2022, Dov worked as a Customer Success Manager at Informatica, where they managed a $6.5 million ARR book of business and achieved a 96% annual retention rate. Dov also has experience as a Customer Success Manager at 19Labs, Gartner, and an Account Executive at Tableau Software, CA Technologies, and HP Software.
Dov Mor's education history includes a Bachelor of Arts degree in Counseling Psychology from John F. Kennedy University, which was obtained between the years 2002 and 2004. In addition to their formal education, they have also obtained various certifications and completed training programs. These include certifications in Cloud Integration: Application Modernization Levels 1, 2, and 3 from Informatica, which were obtained in September, October, and December of 2021 respectively. Dov is also a certified F.I.I. Freediver, having completed the training program offered by Freediving Instructors International in July 2016. Furthermore, they have completed the Story Leaders program offered by Storyleaders in March 2015 and Bay Area Theater Sports Improv: Level 1 & 2 training offered by BATS Improv in September 2013. Lastly, Dov Mor holds a Value Selling Certified credential from ValueSelling Associates, Inc., however, the exact date of obtaining this certification is not available.
July, 2023 - present