IVECO
Rafal Krawczyk is an experienced professional in customer services and sales management with a strong background in aftersales business strategies across various industries. Currently, as Customer Services Manager at IVECO since March 2018, Rafal leads an international team focused on parts sales, logistics, and customer support, while managing the aftersales business. Previously, Rafal served as Aftersales Director at Wielton SA, where a comprehensive aftersales strategy was developed and implemented. Various roles at Solaris Bus & Coach, Jaguar Land Rover, Nissan Motor Company, and Michelin Polska S.A. showcase Rafal's expertise in sales management, aftersales operations, and team coaching, leading to significant business achievements and operational improvements. Rafal holds a degree from the University of Warsaw.
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IVECO
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As a major player in the global transport world, Iveco is an international leader in the development, manufacture, marketing and servicing of a vast range of light, medium and heavy commercial vehicles. It also manufactures passenger transport vehicles and special vehicles for defence, civil protection and specific missions like fire-fighting. The vehicles adopt the latest engineering technologies, applied to a comprehensive range of engines running on diesel and alternative fuels. These include natural gas (CNG and LNG), bio-fuels, hybrid technologies and electric engines. The product range is complemented by a range of financial and after-sales services, and used vehicle activities.