Donald Carangelo is an experienced IT professional with a strong background in service delivery, problem management, and disaster recovery. Currently serving as Team Lead in Managed Services at ivision since January 2017, Donald focuses on client-centric IT solutions and service excellence. Previously, Donald held roles at Iron Mountain as IT Problem Manager, Dell - SecureWorks with responsibilities in disaster recovery and business continuity, and Intuit as a Business Analyst specializing in IT problem management. Earlier experience includes positions in systems engineering and network administration. Donald's educational background includes a degree in Network Engineering and Management from Computer Learning Center.
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