Ahmad Sarifudin

Ahmad Sarifudin has a diverse work experience spanning over 17 years. Ahmad started their career at Video Ezy as a Service Attendant, where they provided excellent customer service and made personalized recommendations. Ahmad then transitioned to PT Sinar Cahaya Nusantara as a Technical Support, where they handled user complaints and assisted with technical issues. Ahmad later joined Indosat Mega Media Pt as a Customer Service representative, focusing on resolving customer complaints and assisting them with various issues.

In 2012, Ahmad joined Indosat Ooredoo, where they took on roles with increasing responsibility. Ahmad started as a Team Leader in the Digital Care department, overseeing customer interactions through various social media channels and ensuring timely resolution of issues. Ahmad then became a Supervisor in the Digital Contact Center, where they were responsible for monitoring Indosat's service delivery across multiple platforms and managing the performance of the team.

In 2017, Ahmad joined PT VADS Indonesia as a Social Media Specialist, utilizing their expertise to manage social media platforms and engage customers effectively. Ahmad was involved in content creation, community management, and implementing social media strategies to promote brand awareness and engagement.

Ahmad's most recent role was at Ivosights, where they served as a Business Development Manager. Ahmad played a crucial role in identifying business opportunities, building partnerships, and expanding the company's client base.

Throughout their career, Ahmad has demonstrated strong communication skills, problem-solving abilities, and a customer-centric approach. Ahmad has a solid understanding of business processes and has successfully led teams to deliver exceptional service.

Ahmad Sarifudin attended Bina Sarana Informatika Wolter Mongonsidi from 2004 to 2007, where they earned a Diploma 3 in Manajemen Informatika.