NJ

Noor Jaman

Sr. Customer Service Operations Specialist at Ivosights

Noor Jaman has a diverse work experience spanning several industries. They started their career in 2011 as a Food Production Worker at PT Perusahaan Industri Ceres, where they were responsible for processing raw food ingredients and ensuring food quality. In 2017, they transitioned to a Sales Marketing Executive role at PT.Sentul City Tbk, where they provided guidance to buyers and sellers in the property market.

In 2018, Noor Jaman joined AXA Mandiri Financial Services as an Inbound Customer Service Representative, handling customer inquiries and providing solutions over the phone. They then moved to Traveloka in 2019, working as part of the Fraud Operations team, where they analyzed submission documents and verified data for refunds related to flights and hotels.

From 2020 to 2021, Noor Jaman worked at Hutchison 3 Indonesia as a Customer Service Social Media representative, responding to customer questions and providing solutions through email, live chat, and telephone channels.

In 2022, they joined PT. INFOMEDIA NUSANTARA as a Customer Service Operations Specialist, and later in 2023, they progressed to the role of Sr. Customer Service Operations Specialist at Ivosights. Unfortunately, specific start and end dates for the most recent positions are not provided.

Noor Jaman pursued a Bachelor's degree in teknik informatika (information technology) at Universitas Muhammadiyah Bengkulu from 2013 to 2017.

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Timeline

  • Sr. Customer Service Operations Specialist

    February, 2023 - present

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