Ruly Mahmuddin

Ruly Mahmuddin has a diverse work experience spanning over 15 years. Ruly started their career in 2005 as an Agent Inbound at the Contact Center of Indosat IM3, where they handled customer inquiries and resolved complaints. In 2006, they moved on to the role of Reporting Contact Center Indosat IM3, where they analyzed and evaluated the performance of the contact center and monitored productivity and quality service levels.

In 2007, Ruly joined Indosat Ooredoo as a Data Analyst in the Prepaid Brand Management division. Ruly conducted analysis and evaluation of the prepaid brand management performance and generated reports on customer growth, sales, activation, churn, and voucher transactions. Ruly held this position until 2010.

In 2010, Ruly joined PT. Bakrie Telecom Tbk as a Business Insight in the Marketing Insight & Strategy Division. Ruly was responsible for analyzing and reporting the performance of the Esia product, as well as conducting analysis on customer growth, sales packages, and various voucher transactions. Ruly held this position until 2011.

From 2011 to 2017, Ruly worked at PT Smartfren Telecom Tbk as a Product Plan & Demand Monitoring Specialist. Ruly'srole involved monitoring and analyzing product planning and demand. During this time, they gained expertise in data analysis and operations.

In 2017, Ruly joined Ivosights as the Head of Data & Operation Ripple 10. Further details about their role and responsibilities in this position are not provided.

Ruly Mahmuddin obtained a Bachelor's degree in Statistics from Universitas Padjadjaran, where they studied from 2001 to 2005.