Shivam Dubey

Shivam Dubey is a Senior Business Analyst at Ivy since October 2022, specializing in ServiceNow product management and business analysis, including design, solutions, custom applications, integrations, and mobile portals. Previously, Shivam worked as a Consultant at Deloitte India, leading functional teams and serving as a Scrum Master for Salesforce CRM and E-Commerce processes. Experience as an Education Mentor at Unacademy involved assisting students in preparing for MBA entrance exams. As a Summer Intern at Bosch Engineering and Business Solutions, Shivam conducted market research on IoT and cloud infrastructure, alongside comparative analysis on multi-cloud platforms. Prior roles at Tata Consultancy Services included IT Analyst, System Engineer, Assistant System Engineer, and Assistant System Engineer Trainee, focusing on optimizing IT service management and operational activities. Shivam holds an MBA from the Indian Institute of Management Tiruchirappalli and a B.Tech. in Information Technology from the Institute of Engineering and Technology.