Yusuf D

Yusuf D is a seasoned professional in product support and technical assistance with a strong background in Ivy Mobility and related companies. As a Senior Product Support Specialist at Ivy Mobility since March 2019, Yusuf D has developed expertise in Ivy products such as DMS and SFA. Prior experience includes a Technical Support role at Ivymobility Solutions Limited, where Yusuf D resolved application issues through client communication and ticket escalation. Additional experience as an Implementer at Ivy Mobility Solutions involved data collection and client training from April 2013 to July 2014, as well as a role as a Processor at Accenture, providing medical cards to Americans from July 2012 to February 2013. Yusuf D holds a B.Sc. in E-Commerce/Electronic Commerce from St. Peter's Higher Secondary School, where studies were completed from 2001 to 2012.