Madelyn Dowd

Madelyn Dowd is an experienced customer service associate currently working at IW Technologies, where responsibilities include inputting customer orders and maintaining product knowledge. Prior roles include serving as an internal communications intern at PowerSchool, contributing to a weekly newsletter and creating internal documents, and a public relations intern at Illinois State University, where article writing and alumni interviews were key tasks. Madelyn also gained retail experience at Target, assisting guests in the beauty department, and held a receptionist position at Headquarters Salon & Spa, managing appointments and supporting hairstylists. Madelyn holds a Bachelor of Science degree in Public Relations from Illinois State University.