Brent Cole

Office 365 Support Engineer Tier 2 at iWorkGlobal

Brent Cole is an experienced IT professional currently serving as an Office 365 Support Engineer Tier 2 at iWorkGlobal since January 2020, where responsibilities include providing technical support for Microsoft 365 Business products and managing complex case escalations. Prior to this role, Brent Cole completed an advanced technical training program in cybersecurity through the Microsoft Software and Systems Academy in late 2019. Brent's military background includes over eight years in the United States Marine Corps, where titles included Inventory Manager, Team Leader, and Training Manager, focusing on team development, equipment accountability, and training readiness. Brent Cole holds a Bachelor of Science degree in Computer Science and Cyber Security from the University of South Carolina Aiken.

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