Karol Barret

Karol Barret is an experienced IT professional currently serving as an IT Service Owner Delegate with Infosys for HSBC since July 2023. Previously, Karol held the position of Major Incident Manager in the Critical Resolution Centre at Fujitsu, managing major incidents and driving resolution efforts. Karol has also worked as an After Hours Incident Manager for Cisco, providing operational support for high-severity incidents affecting global clients. Earlier roles include Process Executive at Cognizant, IT Analyst at HCL Technologies, Internet Sales Specialist at X-KOM.PL, and various positions in customer service and production. Karol holds an educational background from ZSB-I im. Mikołaja Kopernika w Żorach, where studies took place between 2005 and 2008.