Izwe Africa Group
Thobeka Zwane is an experienced professional with a diverse background in customer service, management, and financial administration. Currently serving as a QA Specialist at Izwe Loans since December 2013, Thobeka focuses on contact center optimization and performance improvement for customer service teams, conducting evaluations of recorded and live calls. Thobeka also operates as the Managing Director and Founder of Touch of Home Catering, offering comprehensive catering and event services. Prior experience includes the role of Financial Administrator at Lekoa Mining and Industrial, where responsibilities encompassed tender preparations, invoicing, and client relations. Thobeka holds a Bachelor of Commerce in Business Management from the University of South Africa, complemented by a Senior Certificate from Wembezi High School.
Izwe Africa Group
Izwe means ‘nation’. It is the essence of what we stand for: uplifting people for the greater good of their country. Izwe Africa Group is an established credit provider operating in Ghana, Kenya and Zambia. We service a range of economically-active individuals, entrepreneurs and business owners with a range of financial solutions including purpose-based loans, asset-backed loans and savings and investment solutions to contribute to the development of each country as a whole. Since expanding from South Africa in 2008 we have followed a steady and managed upward progression, and continually focused on developing a world-class business through strategic location choices. Responsible lending: We ensure customer protection by applying a well-defined risk matrix with scorecards, supported by well-informed practices and certifications. This prevents customers from borrowing more than they can afford to repay, or using products they do not need. Good governance: Izwe Africa Group has adopted a Group-wide policy that adheres to international Environment, Social and Governance (ESG) principles, as well as the IFC (International Finance Corporation) exclusion list. As a reputable financial services partner We have a solid governance framework of ethics, codes of conduct, policies and commitment to legal compliance. Investor relations: To our investors, funders and stakeholders, we present a solid investment and expansion opportunity to make a positive impact by buying into an organisation with a strong track record and excellent growth prospects across the continent. For more info go to izweafrica.com