Joshua Cassinera is a Senior Information Technology Analyst at J.Crew, where responsibilities include IT Desktop Level 2 support, managing Mac devices through JAMF, and working with SCCM for PC management and support. Joshua also addresses Level 2 and Level 3 tickets and collaborates with various technology teams. Additionally, Joshua serves as a Desktop Support Technician and Information Technology Consultant at the New York Institute of Technology. Educational qualifications include a Bachelor's degree in Electrical and Electronics Engineering from the New York Institute of Technology and a Front End Development certification from Devslopes Academy.
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