Jason Bento

Team Lead, Technical Support at J. Knipper & Company

Jason Bento has over 10 years of experience in the IT industry. Jason started their career as a Junior Systems Engineer at Gateway Systems Bermuda in 2006, where they repaired computers, provided IT support to corporate clients, and handled network installations.

In 2007, Jason joined Marsh Management Limited Bermuda as a PC Technician, where they provided IT support to internal and external staff and was responsible for Windows support, MS Office, printers, networking, and video conferencing.

From 2009 to 2010, Jason worked as a Sales/Installation Technician at P-Tech Audio/Visual, assisting customers with purchasing televisions and audio equipment, installing custom home theaters, and handling electronics repairs.

From 2010 to 2011, Jason joined PwC as a PC Technician, where they were a key member of the Global Technical Support team, providing IT support to internal staff.

In 2012, Jason became a Contractor Technical Support Specialist at Robert Half Technology and was contracted out to Knipper Health (formerly J. Knipper and Company Inc) to provide on-site technical support.

In 2014, Jason was hired full-time by Knipper Health as a Technical Support Specialist. Jason was later promoted to Technical Support Specialist II and then became the Team Lead, Technical Support. In these roles, Jason had responsibilities such as overseeing help desk activities, maintaining data centers, providing support for network and server administration, and ensuring excellent customer service.

Overall, Jason's work experience demonstrates their expertise in technical support, IT administration, customer service, and team leadership.

Jason Bento received their High School Diploma from Mount Saint Agnes Academy in 2003. In addition, they obtained a certification in Veeam Availability Suite: Configuration and Management from Layer 8 Training, Inc. in the year 2023.

Links

Previous companies

PwC logo
Robert Half logo

Timeline

  • Team Lead, Technical Support

    August, 2021 - present

  • Technical Support Specialist II

    March, 2020

  • Technical Support Specialist

    January, 2014