Kumar Karthikeyan

Kumar Karthikeyan has worked in various roles in the business and technology sectors. In 2021, they began working as a Business Analyst Veterans Benefits Administration, Fraud Prevention Services for J-Mack Technologies, LLC. In this role, they were responsible for leading discovery efforts to understand and document existing processes, policies, and workflows, analyzing workflows to identify critical paths, dependencies, bottlenecks, and the potential for vulnerabilities, and maintaining a cadence of communication with program stakeholders. Kumar also began working as a Digital Services Analyst 1 for Excellus BCBS, where they maintained the Business Rules repository, conducted system, accessibility, user acceptance testing, and production validation for digital features, and used the Agile and Scrum framework. In 2020, they worked as a Business Analyst & Change Management Consultant for ISO New England Inc. In 2019, they worked as a Healthcare Business Analyst for Optum, where they managed projects, supported the execution and creation of UAT Test Cases and Test Scripts, created user stories and Epic stories for custom software development, and helped revamp an existing Child Welfare platform.

Kumar Karthikeyan obtained a Bachelor's degree in Marketing from SUNY Brockport between 2009 and 2011. Kumar then went on to earn a Master's degree in Computer and Information Systems Security/Information Assurance from Boston University between 2013 and 2015. In 2015, they obtained a Tricentis Certified Professional certification from Tricentis, and a Perfecto Mobile Specialist certification from Perfecto Mobile Academy. In 2019, they obtained a Microsoft Excel- From Beginner to Expert in 6 Hours certification from Udemy.